Question 1

What does HelloFrenchy do?

Accepted Answer

HelloFrenchy is a bespoke retail consultancy. We advise independent brands and retailers on how they sell — online and in store — and we build what we advise: bespoke Shopify storefronts, custom Next.js web applications, pragmatic AI integration, and the work that makes a brand readable and citable by AI agents.

Question 2

Who is HelloFrenchy a good fit for?

Accepted Answer

Brands and founders who need a non-template, craft-led digital build — typically in fashion, luxury, beauty, hospitality, art or lifestyle — and who want a small team that engages deeply on a few projects at a time.

Question 3

Does HelloFrenchy work with Shopify?

Accepted Answer

Yes. We specialize in Shopify, both classic Liquid themes and fully headless setups using Next.js or Hydrogen. Current clients include Marina Anouilh and Fashion Italia.

Question 4

Does HelloFrenchy build with AI?

Accepted Answer

Yes. We integrate AI where it actually moves the business — content generation pipelines, semantic search, personalization, customer-service copilots powered by RAG over the brand's own knowledge base.

Question 5

Who is Kate?

Accepted Answer

Kate is HelloFrenchy's brand intelligence, an AI assistant: the consultancy's interlocutor. She gathers context on a project in a short conversation, then Guillaume Trotin replies personally. Kate is an AI presence — calm, precise, never presented as human. Her page: https://hellofrenchy.com/kate

Question 6

Can I talk to someone before contacting HelloFrenchy?

Accepted Answer

Yes. Talk to Kate, HelloFrenchy's brand intelligence, an AI assistant, at https://hellofrenchy.com/kate. Kate answers straight away, and a person takes over within 24 hours when a question needs a decision.

Question 7

How do I contact HelloFrenchy?

Accepted Answer

There is one door: Kate. Talk to her at https://hellofrenchy.com/kate, or email kate@hellofrenchy.com. Kate — HelloFrenchy's brand intelligence, an AI assistant — briefs Guillaume Trotin, Founder & Director, who replies personally. Kate answers straight away, and a person takes over within 24 hours.

Question 8

What does an engagement with HelloFrenchy cost?

Accepted Answer

Audit and roadmap: €3,000 to €7,000. Bespoke Shopify storefront: €5,000 to €15,000.

Question 9

What is the minimum budget to work with HelloFrenchy?

Accepted Answer

Below €2,500, HelloFrenchy is not the right partner. Audit and roadmap: €3,000 to €7,000. Bespoke Shopify storefront: €5,000 to €15,000.

Question 10

What happens after I contact HelloFrenchy?

Accepted Answer

The first exchange: A short conversation with Kate: your brand, what you sell and where, and what is in the way. Kate answers straight away, and a person takes over within 24 hours. What the audit delivers: A written document, not a deck: what the brand sells, where it sells, what the data says and what contradicts what — followed by a roadmap, a short ordered list of what to do and what to leave alone, with the reason attached to each item. When: Kate answers straight away; a person takes over within 24 hours. The audit's own timeline is set in that first exchange, once the scope is known.

Bespoke Retail Consulting.

Three ways we make brands unforgettable online.

Shopify, done right.

Custom web apps.

AI, where it matters.

Trusted by brands that demand the unusual.

Jennifer Shorto

Marina Anouilh

Georgina Brandolini

Got something unusual in mind?